Type the desired password in the Password box, using up to 25 characters.Read the warning about the possibility of data loss if you forget the password.If there is more than one supported drive connected to the computer, select the drive to create a password.You will have to erase the drive before you can use it again. If you forget the password, you will not be able to access the data that is on the drive or write new data to it. IMPORTANT: The WD Security software uses the password to electronically lock and unlock the drive. Select the folder labeled WD Discovery.If the WD Security icon was not chosen to be placed on the desktop, please follow the steps below, to open from the Program Files List. The WD Security icon on the desktop, if one was created when the application was installed.The numbered steps below are from this method. The WD Security icon, located within the WD Discovery sub-folder from the start menu.Open the WD Security dialog by clicking either: For more information regarding safe eject, please refer to Answer ID 21880: Steps to Safe Eject and Remove an External USB Drive on Windows or macOS. Safe Eject and disconnect the drive is necessary to ensure the drive is locked and secure. External Drives may remain unlocked when the USB process is suspended.External Drives may lock during reboot or sign-off due to their connection to the operating system USB suspension process.Western Digital External drives support unlocking under the following conditions depending on the make and model of the drive. The WD Security software is compatible with the following Operating Systems: Direct Attached Storage (DAS) Drives: My Book, My Book for Mac, My Book Duo, My Passport, My Passport for Mac, My Passport Ultra, My Passport Ultra for Mac, My Passport Ultra (USB-C), My Passport Ultra for Mac (USB-C), My Passport SSD, My Passport Air, My Passport Ultra Metal, WD Backup Drive Desktopįor the "Attach a Supported WD Drive" message, please refer to Answer ID 6265: WD Security & WD Drive Utilities: Attach a Supported WD Drive.Create a password to keep others from accessing the files on the drive.For My Passport SSD and My Passport Go also refer to the following article: Answer ID 29790: WD Backup & WD Security: Does Not Detect My Passport SSD or My Passport Go.For more information, please refer to Answer ID 4677: Invalid Password or Forgotten Password Message on WD Security. THE DRIVE WILL NEED TO BE ERASED BEFORE IT CAN BE USED AGAIN. If the password has been forgotten, you will lose access to your data.The WD Security software uses the set password to electronically lock and unlock the drive. If it finds errors it can't repair, you can download iBoysoft Data Recovery for Mac to recover your data and then reformat the drive.WD Security allows password protection of external drives that support 256-bit AES hardware encryption from unauthorized use or access. You can use the app called WD Drive Utilities to diagnose and fix these issues. There could be disk errors that are preventing Mac from recognizing your hard drive. Diagnose your drive with WD Drive Utilities You need to install WD security to unlock it.ģ. If your WD hard drive is password-protected, macOS can't read its partition information and mount it. Besides, test if it helps to turn off UAS in WD Discovery by selecting the Storage tab, clicking the gear icon next to your drive, and choosing the UAS option. If you have, check if it needs to be updated to work with the updated OS. Have you installed WD Discovery for Mac to help you manage your hard drive? If you haven't, install it to see whether it mounts your hard drive. If your WD hard drive can't be recognized on Mac despite having a good connection, continue working on these: If your drive appears on the app, recover your data and reformat the drive will make it work again.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |